Industry: Tourism, Travel & Hospitality
Reporting To: Director / General Manager / Management
Location: Manali (Himachal Pradesh)
Employment Type: Full-Time
· Diploma Or Degree In IT, Computer Science, Computer Applications, Or Related Field.
· Basic Knowledge Of Computer Hardware And Software.
· 2–5 Years Of Experience In IT Support Is Preferred.
· Check And Maintain Computers And Laptops.
· Install And Repair Basic Computer Hardware.
· Manage Printers, Scanners, Keyboards, Mouse, Chargers, Etc.
· Check And Maintain CCTV, Wi-Fi, Routers, And Other IT Equipment.
· Keep Records Of Company IT Equipment.
· Handle Employee Laptop/desktop Issues.
· Install And Update Windows And Other Software.
· Install And Maintain MS Office And Other Required Applications.
· Solve Basic Software Problems.
· Manage Company Email Accounts.
· Install And Update Antivirus Software.
· Maintain Software Licenses.
· Check Office Internet And Wi-Fi.
· Solve Basic Network And Internet Problems.
· Manage Routers And Switches.
· Coordinate With The Internet Service Provider When There Is A Problem.
· Provide Basic Support For travel Booking Software And Hotel Booking Systems.
· Support CRM And Tour Package Software.
· Help Employees With Online Booking And Travel-related Applications.
· Coordinate With Software Companies When Technical Support Is Required.
· Take Regular Backups Of Important Company Data.
· Protect Computers From Viruses And Malware.
· Keep Company And Customer Information Confidential.
· Manage User Passwords And Access.
· Report Any IT Security Problem To Management.
· Basic Computer Hardware Knowledge.
· Good Knowledge Of Windows And MS Office.
· Basic Networking And Internet Knowledge.
· Basic Knowledge Of Software Installation.
· Good Troubleshooting Skills.
· Basic Knowledge Of Travel/tourism Software.
· Good Communication And Problem-solving Skills.
· Ability To Support Employees With Day-to-day IT Problems
We require your basic details to proceed with the application. This information helps us evaluate your application.
