Booking Holidays India Private Limited is dedicated to protect your Personal
Information that you share with us. We want you to fully understand Our Privacy
Policy so kindly read it carefully. By using our services and our website, you
give your consent to our use of such personal information as you provide us as
described herein. Bharat Booking Holidays India Private Limited includes its
Subsidiary Companies will be processed by us. Confidentiality of information
provided by you will be maintained by us.
We need to collect, use and disclose personal
information in order to perform our business functions and activities,
including making and managing travel bookings on behalf of our customers. We
are firmly committed to protecting the privacy and confidentiality of personal
information with various physical, electronic and procedural safeguards
provided by you. The exact role assumed depends on the context of our
relationship with you and the purpose of the processing of personal information.
For the provision of retail travel services by
Bharat Booking Holidays India Pvt. Ltd., we will be the data controller and
this Policy shall apply. Likewise, for the purpose of all our marketing
activities, we will be the data controller and this Policy shall apply. By
providing personal information to us, you agree that this Policy will apply to
how we handle your personal information and you consent to us collecting, using
and disclosing your personal information as detailed in this Policy. If you do
not agree with any part of this Policy, you must not provide your personal
information to us. If you have any questions or concerns, regarding this
Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor
its visitors to better understand how they use it. This software is provided by
save a cookie to your computer’s hard drive in order to track and monitor your
engagement and usage of the website, but will not store, save or collect personal
Other cookies may be stored to your computer’s
hard drive by external vendors when this website uses referral programs,
sponsored links or adverts. Such cookies are used for conversion and referral
tracking and typically expire after 30 days, though some may take longer. No
personal information is stored, saved or collected.
Personal Information that we collect is needed to make your travel arrangements and bookings or to provide travel related services / products on your behalf. Personal information has the meaning given under your local data protection law, and, the meaning of personal data given under the GDPR, where applicable.
therefore typically process the following types of personal information about
Contact information (such as name,
residential/mailing address, telephone number, email address);
Payment account information (credit/debit card
details, including card type, card number, security number and expiry date);
related to payment collection.
Information about your dietary requirements
and health issues (if any)
How long we keep your personal
We will only retain your personal data
for as long as necessary to fulfill the purposes we collected it for, including
for the purposes of satisfying any legal, accounting or statutory reporting
To determine the appropriate retention
period for personal data, we consider the amount, nature and sensitivity of the
personal data, the potential risk of harm from unauthorized use or disclosure
or your personal data, the purposes for which we process your personal data and
whether we can achieve those purposes through other means and the applicable
We may retain certain information
subsequent to the closing of your account, for example if it is necessary to
fulfill our legal obligations or to exercise, to maintain security, to prevent
fraud and abuse and to defend or enforce our rights.
How we protect your personal
Bharat Booking Holidays India Pvt.
Ltd. takes the protection of our Customer Data seriously but, unfortunately,
the transmission of information via the internet is not completely secure.
Although we will do our best to protect your Customer Data, we cannot guarantee
the security of your Customer Data transmitted through any channel, such as the
Website; any transmission is at your own risk.
Parties with whom
your information is shared
In order to improve service efficiency, Your personal information may be
shared with our Holding Company, Subsidiary Company, associate Companies,
Subsidiary of our Holding company, or an entity which controls, is controlled
by or is under common control. Such information will be shared under controlled
and secure circumstances. In any event of a merger, or sale or re-structuring
or if we sell/ transfer/assign the business or part thereof, to any of our
group companies, then any and all the Customer’s personal information will be
transferred to the appropriate party.
We may share Your personal information with our Service Providers such as
Hotels, Airlines, Destination Management Companies, Transport Service Providers
or any other suppliers involved in fulfilling Your booking/purchase. Please
take note that while making a booking/purchase with us, You authorize us to
share Your information with the said service providers/suppliers. However, You
are advised to go through the privacy policies of the respective service
provider/supplier whose services You choose to avail as how the said service
providers/suppliers use the information shared with them is beyond our purview.
We may share Your personal information with our Business Partners like Banks, Insurance
Companies, International SIM Card providers, Visa Consulates, etc.
We may disclose Your personal information if and when required by law.
The information will be disclose when it is necessary to comply with a court
order, any on-going judicial proceeding, or other legal process served on us or
to exercise the legal rights or defend against legal claims in bona fide
circumstances. We may also disclose the information if the disclosure is
How do we collect personal information?
We collect personal information in
regard with your local data protection laws. We usually collect your Personal
Information from the Information you give us during your interaction with us.
Generally, this collection will occur when
Contact us in
person, by telephone, letter, email, visit website or on social media.
In some circumstances, it may be necessary for
us to collect personal information about you from a third party. This includes
where a person makes a travel booking on your behalf which includes travel
arrangements to be used by you, and vice versa (i.e. a group booking made for
you by your friend or a group making made for a friend by you). Where this
occurs, we will rely on the authority of the person making the travel booking
as the Lead passenger to act on behalf of any other passenger on the booking.
The Lead Passenger agrees to have obtained the consent of the other person for
Bharat Booking Holidays India Pvt. Ltd to collect, use and disclose the other
person’s personal information in accordance with this Policy.
You should let us know immediately if you
become aware that your personal information has been provided to us by another
person without your consent.
We strive to maintain the accuracy of your
personal information that we store, however, you can assist us with this
considerably by promptly contacting us if there are any changes to your
personal information or if you become aware that we have inaccurate personal
information relating to you. We will not be responsible for any losses arising
from any inaccurate, inauthentic, deficient or incomplete personal information
that you, or a person acting on your behalf, provide to us.
We may therefore share your information with our travel service
providers such as hotel, airline, car rental, or other providers, who fulfill
your travel bookings. We encourage you to review the privacy policies of any
third-party travel service providers whose products you purchase through us. We
will provide you with copies of all relevant travel service provider terms,
conditions and privacy policies on request. For more information about the disclosure
of personal information to travel service providers located overseas.
Notification of Modifications and Changes to
We reserve the right to change the terms of
the Policy from time to time, as seem fit, without any intimation to you, and
your continued use of the Website or App will signify your acceptance of any
amendment to these terms. You are therefore advised to re-read the terms of the
Policy on a regular basis. Should it be that you do not accept any of the
modifications or amendments to the terms of the Policy, you may terminate your
use of our services immediately.
Advertisement on website
We may use third-party advertising websites to
serve advertisements when you visit our Website and App. Such websites may use
information including your personal information in order to provide
advertisements regarding goods and services that may be of interest to you. We
cannot confirm or guarantee or take responsibility for the privacy practices or
policies of such third-party advertising websites. We disclaim any liability
towards any losses due to privacy infringement or other causes that you may
suffer pursuant to access of such third-party advertising websites. We
encourage you to read the privacy policies of the relevant third-party advertising
websites prior to accessing them.
Sharing of travelers’ photos
By voluntarily submitting your travel
photos or videos to BBH after availing our services, either on our Website or
App or through email or any other medium of communication to us, you grant to
BBH, a non-exclusive, perpetual, worldwide, royalty-free, transferable, and
sub-licensable, license to edit, telecast, re-run, reproduce, use, syndicate,
print and distribute the materials you submit, or any portion thereof, in or in
connection with BBH and any of its affiliates’ websites, programming, platforms
and/or App (the manner, mode and extent of which are subject to change without
notice to you), in any manner, and in any medium or forum. You represent and
warrant to BBH that you have the full legal right, power and authority to grant
the aforementioned license to BBH. You further agree that your submission(s),
and the exercise of the rights granted herein, pursuant to the aforesaid terms,
do not and will not violate any applicable laws or regulations, or cause a
breach of any agreement(s) entered by you with any third parties, and that none
of the submission(s) will infringe any copyright, invade any right of privacy,
right of publicity, contain any libelous or slanderous material, or infringe or
violate any other intellectual property right or other right (including common
law rights) of any other person or entity.
Our Website and App have stringent
security measures in place to protect the loss, misuse, and alteration of the
information under our control. Whenever you change or access your account
information, we offer the use of a secure server. Once your information is in
our possession, we adhere to strict security guidelines, protecting it against
unauthorized access. As soon as the you declare the intent to avail any of the
services offered by us on the Website or App, the Website or App, as the case
may be, shall transfer the control to a specified and authentic payment gateway
[PayU, Citrus, EBS, PayTm ] that takes your credit card or debit card or other
banking information and processes the payment transaction. We will destroy or
de-indentify Personal Information once we no longer require it for our business
purposes, or as required by law
You further acknowledge that we may provide
you certain information (apart from information available on the Website and
App, which is under public domain) which is designated confidential by us. You
agree that you shall not disclose such confidential information without our
prior written consent. Further, your information shall be regarded as
confidential and therefore, will not be divulged to any third party, unless if
legally required to do so to the appropriate authorities or otherwise permitted
in terms of this Policy.
If you wish to tell us of a change /
correction in your Personal Information, request a copy, request deletion or
restrict processing of your data, and if you wish to provide us with your
feedback please contact us at firstname.lastname@example.org
As a user of the Website and App, you
understand and agree that you assume all responsibility and risk for your use
of the Website and App, the internet generally, and the documents you post or
access and for your conduct on and off the Website and App. Your use of site is
subjected to our Policy. If you do not agree to this, we kindly request you not
to use this portal.
© 2015-2018 Bharatbooking Holidays India Pvt Ltd